It is with great excitement that we are looking forward to welcoming all our Park guests!
While life onsite will be a little different than before, ensuring a safe and special stay for our guests is our priority.
Here’s the lowdown on the "Conditions of Entry" that must be observed by guests staying at BIG4 Happy Hallidays:
Anyone who has respiratory symptoms or fever (>37.5°C), even if they only have mild symptoms, must:
- Advise staff
- Immediately get tested for COVID-19 and;
- Place themselves in isolation until they have received their result.
- If you or a member of your booking becomes unwell whilst staying at or anytime in the two weeks following your departure, you must advise our Park Managers immediately
- Please do not visit if you or any member of your family is unwell
Everyone must comply with Government and Public Health Order directions while on the premises.
This includes but is not limited to:
- Checking-in by scanning the QR Code
- Respecting capacity limits for communal areas:
- 1 person per 2 sqm rule applies in all communal areas
- If these facilities are at their capacity limit, we ask that you return to enjoy them at a later time when less crowded
- Maintain 1.5 metres physical distancing
- Practice good hand hygiene and where possible, contactless payments are preferred. Hand sanitiser is provided at several stations around the Park for your use
- All guests, including long-term casuals and visitors, MUST complete a Guest Declaration at check-in/arrival if not already completed prior to arrival
- Park rules and conditions must be followed
- All guests (over 12 years old) and staff are required to wear face masks in indoor communal areas of the Park e.g. reception, camp kitchen, laundries and amenities – unless you are undertaking an activity where you cannot wear your face mask such as eating, drinking, showering or cleaning your teeth etc
- All staff instructions must be followed
To streamline the check-in process for our guests, important information will be provided prior to arrival.
We hope our guests enjoy a safe and special stay with us!
